Careers: About Us
Our Company
Established in 1999, CarShop has grown to become the UK's leading car supermarket group.
Our customers can look forward to the best choice of up to 4,000 cars and 400 vans in group stock at any one time.
About us
Four branches so far, with more on the way
After launching in Northampton, we added a second branch in Cardiff in 2003, a third in Swindon in 2007 and our most recent branch in Doncaster in 2009. We are constantly looking for growth opportunities to consolidate our position as a leader in the marketplace, so there are more on the way.
About Our Staff
Providing our customers the very best car-buying experience from start to finish.
CarShop currently employs over 360 people, all committed to our goal of providing customers with the very best car-buying experience from start to finish. To help us achieve this, we’re always on the lookout for exceptional individuals who want to be part of our success story.
Our Values
CarShop is committed to providing a positive working environment where talented people can succeed and grow.
All our employees take pride in delivering an exceptional standard of service and believe in going the extra mile to fulfil our brand values of:
Best Price
We offer a Lowest Price Guarantee*
We can provide customers with the right car at the right price. We are so confident that we even offer a Lowest Price Guarantee*
Best Choice
We have a massive selection of cars and vans at each location.
We can offer customers the best choice of used cars, with up to 4,000 cars and a selection of vans across our sites.
Best Quality
All cars have a 114-point safety check and 3-month guarantee
We can deliver the best quality car-buying experience. All our vehicles offer the reassurance of being HPI checked, having a 114 point safety check carried out and coming with a 3 month guarantee. We also only employ the finest candidates to ensure the best quality service for our customers.
Our Vision
Here at CarShop we want to maintain our position as the UK's leading used car supermarket group.
Our aim is set the standard by which all other motor dealerships and other car supermarkets are measured.
In Doing So...
We put time and effort into finding and nurturing the best candidates for each role
To achieve this goal we want to be the employer of choice within the motor retail industry for graduates and experienced sales professionals. This is the reason why we put a lot of time and effort into finding and nurturing the very best candidates for every role, recognising and rewarding your achievements and supporting your personal development.
Our Culture
CarShop is constantly looking for talented individuals who relish the opportunity to demonstrate their skills and deliver a level of service that people can't help but talk about.
We want people who can embrace results-focused challenges whilst offering exemplary customer care - hard working people that will succeed in a fast-past sales environment.
Our Culture
We work hard to give our customers the best possible experience
We expect our employees to perform their respective roles to an exceptional standard in order to provide our customers with a great CarShop experience. To achieve this, we encourage a constantly improving environment where your opinions and suggestions always matter.
Room to Grow
Gifted and determined individuals can prosper
At CarShop talented and determined individuals can flourish, whether they started as a Sales Executive, Management Trainee or Technician. Our management team has been through the same training processes and experienced the day to day functions of working on the shop floor, so they will be happy to offer any advice and encouragement they can to help you achieve success.
Our Diversity
CarShop has a strict equal opportunities policy that applies to all levels and areas of the business.
Our Human Resources team actively monitors and enforces this policy to ensure the optimum working environment where people can excel due to their ability. We will not tolerate any kind of discrimination, victimisation or harassment.
Our Diversity
We are committed to fair practices and procedures
CarShop will appoint, train, develop and promote employees on the basis of merit, contribution and ability alone. Our commitment to fair practices and procedures will help us to:
- Attract and retain the best people
- Enhance the quality of service we provide to customers
- Improve profitability
- Promote best employment practice
- Grow as a Company and develop the talents and abilities of all employees
Employment
We employ and promote employees on the basis of their abilities and qualifications
CarShop will take all reasonable steps to employ and promote employees on the basis of their abilities and qualifications without regard to race, religion, colour, age, national or ethnic origin, marital status, civil-partnership status, gender or gender reassignment, sexual orientation, membership or non-membership of a Trade Union, or unless justifiable, disability. Where possible, we will make reasonable adjustments for those suffering with disabilities covered by the Disability Discrimination Act.
Our Awards
CarShop has won several awards recently, which is a testament to the talent and hard work of our employees
Our awards show our commitment to excellence and determination to find the very best people to help us achieve our business goals. We take great pride in the fact that all our staff contribute to our success. Recent awards include:
Motor Trader Industry Awards 2009
Marketing Award
The Motor Trader Awards are highly-regarded in the automotive industry. The ceremony is the biggest in the automotive calendar and is widely seen as the industry’s version of the Oscars, which makes our win all the more satisfying. Sponsored by Autotrader Magazine, the awards aim to recognise and reward innovations made in the promotion of car-related products and services across any media.
Autotrader Click Awards 2009
Best Car Supermarket for Purchase Intent
Autotrader’s Website Usability Study was carried out by eDigital Research and Auto Trader and used feedback from over 600 UK car buyers. The prize reflects our website’s ability to help people find exactly what they are looking for with its well-designed and highly-functional features. Tools such as 'Live Chat' and 'Finance Options' help to make the car buyer’s experience more informative, enabling them to find their perfect car.
Car Dealer Magazine Ewards 2009
Best Car Supermarket Website
Car Dealer Magazine, one of the leading publishers in the automotive industry, set out to find the very best automotive websites. They were looking for websites that were truly innovative and enhanced the customer experience. Features such as Live Chat and the Finance Calculator made our website stand out from the competition, and helped us win the Best Car Supermarket Award; something we view as an incredible achievement.