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Contact Centre opening hours:
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Cookie Policy


What are cookies

A cookie is information (a small text file) that a site saves to your computer using your web browser (Internet Explorer, Chrome, Firefox etc). Cookies make the personalisation of your Web experiences possible. For example, a cookie may allow sites to record your browsing activities - like what pages and content you've looked at, when you visited, and whether you clicked on an ad. Cookies help sites remember items in your shopping cart, your log-in name and by doing so look to provide a better experience for every user while browsing the web.

Please note that cookies can't harm your computer. We don't store personally identifiable information (PII) such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

To order products and or services on CarShop, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse parts of our website and use it for research purposes. Most web browsers have cookies enabled by default.

We work with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in. If you'd like to opt out of this type of relevant advertising, please go to the youronlineadchoices website (opens in a new window - please note that we're not responsible for the content of external websites).

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us.

CarShop Cookie Policy

To make full use of CarShop's online shopping and personalised features, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features on this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies used on CarShop, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's manual) to learn how to change your cookie preferences.

Banner Advertising

This type of advertising is designed to provide you with a selection of products based on what you have viewed on CarShop, which are presented to you by our re-messaging display agency (struq.com or criteo.com) when you visit other selected websites. The adverts may highlight alternative styles and colours as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies. Find out more about cookies, and why and how we use them, via the 'What are cookies?' tab.

Your privacy

Please be assured that the data contained in the cookie used in these adverts are completely anonymous and doesn't contain any of your personal details. For more information on the privacy policies of struq.com and criteo.com, the companies we use to help us deliver personalised and relevant advertising to our users please visit www.struq.com and www.criteo.com (opens in a new window - please note that we can't be responsible for the content of external websites).

Disabling these adverts

We would like to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising permanently by following this link and this link. Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from our partners will reappear when you visit other selected websites.

You may also wish to visit Struq's website and Criteo's website to learn more about the cookies on your device set by other companies, and opt out of them if you wish.(Opens in a new window - please note that we can't be responsible for the content of external websites.)

We use cookies

We use cookies on this site to give you the very best user experience. Some of our cookies are essential, and the site will not work as expected without them. By using our site you accept the terms of our Cookie Policy