x

Enquiry Form

Please choose an enquiry category from the drop down below. Enter a few details and press the enquiry button. A customer service representative will be straight back to you to handle your query.

The car you are enquiring about:




Interim Service

Full Service

Major Service

Air Con Recharge

CarShop MOT

Free Tyre Inspection

Tyre Replacement

Brake Pads

Brake Pads and Discs

Please keep me updated with news and offers from CarShop
Thank you for getting in touch.
Rest assured that our agents are on it and will contact you shortly.
We are sorry, something seems to have gone wrong.
Please try again later or contact us on 0808 274 5186 for help.

Choose the store that you would like to contact.

To be put in touch with one of our friendly and informative sales staff via the Live Chat facility,
please select the store nearest to you.

Contact Centre opening hours:
Mon-Fri 8am to 9pm , Sat 9am to 7pm, Sun 10:30 to 5pm

           

Part-exchanging your old car at some dealerships can be a bit like playing poker with a seasoned pro. Unless you know when they're bluffing and can read their tells you won't know how to play your hand. Here are the part-ex games some dealers play:


Seems like an innocuous enough question, doesn't it? Don't you believe it. If a car buyer underestimates the value of their trade-in then that's what the dealer will offer, even if the true value is hundreds of pounds more.

The CarShop difference

We won't ask how much you think your car is worth. Instead, we'll use the leading trade price guide and a thorough examination of the vehicle to determine a fair price.

Disappointed with the valuation on your part-ex? Some dealers may be prepared pay more than they really think your car is worth, but don't expect them to offer a discount on the inflated asking price of the car you're buying. Likewise if you get a healthy discount on your next car, dealers will use this as an excuse to pay rock-bottom for your part ex.

The CarShop difference

We won't rob Peter to pay Paul. There's no haggling on the price of the car you buy, because our cars are already priced as low as they can be with our Price Match Promise. Once our Consultant Manager has checked over your car we make a fixed part-ex offer that's valid for seven days. We guarantee a fair price with no need to barter or negotiate.

Watch out for dealers who are quick to put down your trade in, exaggerating every slight blemish and scratch and looking for any excuse to push down their valuation.

The CarShop difference

Our final valuation of your car will take account of its mechanical condition and physical appearance, but we understand that cars don't look factory fresh after several years on the road. We won't suck our teeth, mutter vaguely or shake our heads. Our Consultant Manager will explain exactly how we've reached our part-ex valuation and why we believe it is fair.

Many car dealers have a tame used car dealer nearby who takes unwanted trade-ins of their hands. There's nothing wrong with that, so long as that dealer wants your car. But if you're part exchanging a blue Ford Mondeo diesel, and the back-street dealer already has two blue Ford Mondeo diesels sitting on their forecourt, they won't offer a fair price for your car. You could end up getting much less than your car is worth.

The CarShop difference

We don't ring a local trader before setting our part-ex offer. Our valuation is determined by checking the value of your car in the leading trade guide, and an in-depth examination by a Consultant Manager. We offer the true market value of the car, not what Arthur Daley around the corner is prepared to pay us.

We use cookies
We use cookies on this site to give you the very best user experience. Some of our cookies are essential, and the site will not work as expected without them. By using our site you accept the terms of our Cookie Policy.