A recent review of the independent dealer sector, undertaken by Motor Trader Magazine, CarShop has been ranked number 3 in the United Kingdom. Reviewing the top 50 independent dealers, Motor Trader looked at key performance indicators including: turnover, number of outlets and units sold in order to ascertain rankings.
The review, in conjunction with data from BCA (British Car Auctions), found that the value of the used car market hit a record high as used car sales were at their highest since 2006. And according to Motor Trader used car retailers have “powered out of the downturn” and have been successfully gaining momentum against aggressive PCP deals offered by franchised dealers. It’s no surprise that because of this the top 50 survey was dominated by the large car supermarkets, and why CarShop landed a top spot.
CarShop are immensely proud of this accolade and delighted about their 2013 performance. During the time period used as the focus for the review CarShop underwent some radical changes; organisational structure and operational changes were pivotal in the success and drove the ranking. Last year CEO, Jonathan Dunkley, appointed a new senior management team which has contributed to this sucess. Key operational changes including improving the customer journey online and customer experience in-store, were also contributing factors. Commenting on the ranking, Jonathan said “It’s a great achievement for us, and it supports all the hard work put in place by my team to ensure that we deliver for our customers.”
2014 has also seen a host of exciting changes including the launch of the new fully-responsive website, so CarShop are confident that years to come will only see this ranking improve.
- On: 17 December 2014
- By: CarShop
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